Satisfaction

Being pioneers in our trade and with five decades of experience, we developed an instinctive sense to understand what people expect to receive back in return for their money when dealing with us. Accordingly, items designated to export are not only selected, but also pass a strict inspection to exclude items not complying with our quality standards. 

We don’t claim to be “error-proof”, but we are proud of our achievements and therefore we hold ourselves responsible for the quality of our products and service to be satisfactory. And we welcome negative comments and take them seriously. 

At this point, we would like explain that olive wood through its old age accumulates a lot of fissures, worm’s holes and other natural deficiencies, we do our best to avoid these natural defects when possible, or we disguise them through special treatment process. But despite the fact that this phenomenon is out of control, it is considered an element that contributes to adding more beauty and value to olive wood and differentiates it from other wood species.

Olivart had always strived to achieve three objectives; quality, quality and profit. Fortunately, the first two were always achievable even if at exhausting efforts. But the third was sometimes impossible to approach because the first two had already consumed all the anticipated profit. Often, we find ourselves obliged to sacrifice our profit, but even so our quality standards remains unmatched.